Returns & Exchanges
At Gusto Foods, we strive for the highest quality in every bite, but if your order arrives damaged or incorrect, we are committed to making it right. Due to the perishable nature of our products, we offer replacements or refunds for items that do not meet our freshness standards within 7 days of delivery.
Contact Support
Email our customer care team within 7 days of receiving your order with your order number and a brief explanation of the issue.
Provide Documentation
Attach clear photos of the damaged product and the shipping label to help our quality control team investigate the discrepancy.
Review Process
Our team will review your request within 48 hours to determine if a replacement, store credit, or full refund is the appropriate solution.
Resolution
Once approved, we will immediately dispatch a fresh replacement or issue a refund to your original payment method, which typically appears within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing